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Debugging Dell Open Manage Server Administrator (OMSA)

Issue: OMSA Webinterface is running but no server data is displayed. Segmentation fault in dsm_sa_datamgrd.

# ps auxww|grep dsm_sa
[…]
dsm_sa_eventmgrd
dsm_sa_snmpd
[…]

dsm_sa_datamgrd is missing.

# strace -f /opt/dell/srvadmin/sbin/dsm_sa_datamgrd
[…]
Segmentation fault (core dumped)

Starting the gdb debugger.

gdb /opt/dell/srvadmin/sbin/dsm_sa_datamgrd /core

[…]

bt
[…]
#0  0x00007f7a6b5ed367 in NVMeAdapter::getPCIVendorID(DeviceKey*) () from /opt/dell/srvadmin/lib/openmanage/libdsm_sm_psrvil.so
[…]

NVMe is required for the SSD.

Workaround

# cd /opt/dell/srvadmin/lib/openmanage/
# mv libdsm_sm_psrvil.so libdsm_sm_psrvil.so-OLD
# /opt/dell/srvadmin/sbin/srvadmin-services.sh restart

 

1 Comment

  1. danke für den hinweis. wir haben das gleiche problem

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